Shipping policy

Shipping Rates

Do you offer free shipping?

Yes. We offer FREE standard shipping on all orders shipped within the United States.

• Free Domestic Shipping
• No Shipping Fees
• No Sales Tax

At this time, Mecasa only ships within the United States.

Shipping Times

Standard Shipping

United States: 5–7 business days

Please note that shipping times are estimates and may vary depending on your location and carrier delays.

Processing Times

Orders are processed within 1–2 business days before shipment.

Please note:

• Orders are processed Monday through Friday.
• Orders are not processed or shipped on weekends or major holidays.

Once your order has been processed, you'll receive a shipping confirmation email with your tracking information.

Order Tracking

Where can I find my tracking number?

As soon as your order ships, you'll receive an email containing your tracking number.

If you don't receive a tracking email, or if your tracking information isn't updating after a reasonable amount of time, please contact our support team and we'll be happy to assist you.

Shipping Delays

While we work hard to ensure every order arrives on time, occasional delays may occur due to factors outside of our control, including:

• Severe weather
• Carrier delays
• High shipping volumes
• National holidays

If your package is taking longer than expected, please reach out to our support team and we'll do everything we can to help resolve the issue.

Questions?

If you have any questions regarding your order or shipping, please contact our support team.